Delivery methods
Our delivery service is available nationwide (Colombia), Latin America and United State. Clover Night works with FedEx to make an excellent delivery. When requesting a delivery, it is necessary that you check that all your data is correct and complete, since the success of the delivery depends on this. The delivery time starts from the moment the purchase is confirmed. This occurs between the following 5 to 10 business days.
Reception of the article and news report:
Upon receiving the order, it is necessary that you please verify that the packaging is not altered, that the content corresponds to what was requested and that everything is in good condition. If you detect any anomaly or defect, you can contact us by phone (+57 3502815617), to start the exchange or return procedure. Clover Night makes shipments free of charge, except for the second shipment due to a request for a product change or return.
You can track your purchase in the store section of our website menu.
Any person who is at the address indicated for delivery will be duly authorized by the customer to receive the order. For this reason, Clover Night is exempt from any responsibility for the delivery made, when it is made at the address registered in the purchase request.
The area for the delivery of our products is worldwide. In parcel deliveries we totally depend on the conditions of the transport company, as well as weather conditions and risk areas. That is why the delay in deliveries is NOT the responsibility of our company.
Orders are shipped on business days only. Business days are Monday through Friday, excluding Colombian national holidays. For purchases made on Saturdays, Sundays and/or holiday Mondays, the delivery period will begin on the next business day.
There is nothing easier than buying online and that purchase reaches the door of your house. That’s why here we tell you about our Clover Night home delivery methods where you can order your products to the address you want.
TO TAKE INTO ACCOUNT!
Always thinking of your comfort and in order to make a fast and effective delivery, the products are delivered to the porter, if the place you chose for delivery has one. In the event that the policies of the reception site require it, you must leave authorization for the person in charge to receive it.
To receive your order at your home you must not present any identification document and we will deliver it to the person present.
In addition, the delivery dates and times become effective from the time the purchase confirmation is approved. In addition, dispatches are made only on business days, according to the availability indicated at the time of purchase.
DELIVERY COST
Our shipments are free except in cases of exchange or return, these shipping costs of the order are NOT included by Clover Night, for which you will have to take care of it.
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